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Details |
Even the best Web
sites are sometimes hard to use. It's easy to get lost or confused
while trying to research an investment, buy a gift, review sales
forecasts or complete a business transaction online. The 150,000
member Keynote Research Panel gives you the chance to speak out and
make everyone's online experience more enjoyable. As a panelist,
you’ll evaluate leading Web sites and provide vital feedback on your
experience.
The 160,000 members of the Keynote Research Panel take the
responsibility of evaluating Web sites very seriously and often make
extensive comments about their experience. On average, panelists
write a full page of unprompted comments for each customer
experience evaluation they complete! This detailed feedback from
panelists is a treasure trove of customer insight for our clients.
Clients often come to Keynote with a theory about why customers have
problems on their site but discover -- through the help of our
panelists -- that the problem lies elsewhere. Without the help of
the Keynote Research Panel, many sites would not be able to pinpoint
what needs to be improved.
True Success Story
Keynote panelists help eBay understand not only how customers behave
on their site, but why they do what they do. This gives eBay the
insight they need to improve the customer experience. "Working with
Keynote gave us powerful insights into how our community of users
thinks about and interacts with eBay. This learning is a critical
part of our long-term strategy to grow the business," said Michael
Dearing, eBay's Director of Strategic Development.
In addition to knowing that your feedback is helping to improve the
Web, you may also receive a reward for participating in some
evaluations. These rewards often come in the form of a gift
certificate to a popular online retail store. |
Rating:    |
Rewards: Gift
certificates |
Payments: Gift
certificates |
| Referral: No |
Members:
International |
Location: USA |
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Comments: None |
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